I always was suspicious of rebates but really thought such a reputable company would be different-it appears not-and, after reading posts by others with the BBB, it appears I am not alone. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. You can tell me where that $150 went. If you would like to learn more about cookies in general, you may visit. Update your Profile or Change your PIN. But I was also promised a rewards card for $150. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. Here's a selection of Visa Gift card issuers where you can check your balance online: I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. Please understand that Experian policies change over time. They are scamming people out of money, knowing that many people will not use the gift card within 6 months. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. Card. Gift Card Balance Inquiry Julie 2021-06-30T15:09:38-05:00. Once I had the lenses, the site took all my info quite easily. Alaska. This is a very deceptive business practice. About Lens.com. I looked up their BBB rating which shows A+. Some of the offers on this page may not be available through our website. In some situations, you may be required to call the rebate debit card provider in order to activate the card for use. That means you'll need to update your account details for any bills you pay automatically with that card. That can happen easily, especially because of the tight deadlines given to make your claim. Offer pros and cons are determined by our editorial team, based on independent research. If you are currently using a non-supported browser your experience may not be optimal, you may experience rendering issues, and you may be exposed to potential security risks. @dupedaswell and @WihdldyClick the ATT Customer Care link in my signature, send the PM, explain your reward card situation. Delaware. Cutting the card into small bits before tossing into the trash works as well. The only place someone should mail an old card for disposal is the place it came from. Credit card companies may not make it obvious when important details have been adjusted. How does a personal loan impact your credit score? Review frequently asked questions about your card. Once you click apply you will be directed to the issuer or partner's website where you may review the terms and conditions of the offer before applying. Safer Payment Method than Cash. They refused to give us a new card. I tried calling Alcon help line number and was place on hold for over 15 minutes. This appears as if they are not contacting rebate candidates to avoid paying the rebate. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. A lot of companies are not issuing rebate checks as often as they used to. For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. To continue your session, select stay Logged In. They have helped others users in other ways to make them happy. They need to honor the rebate. Consumer Financial Protection Bureau. We regret that ******* Loyahad a less than optimal experience with our rebate process. To continue your session, select stay Logged In. It will read as declined just as a suspended card might for any number of other reasons. Heres what any cardholder should know about credit card expiration dates. It may seem like a hassle, but credit card expiration dates help all parties involved ensure financial information remains secure. asked card questions. The content on this page provides general consumer information. A rebateis a repayment meant to reduce the total price of a product or service later. Licenses and Disclosures. This code is required for a rebate submission. It's not an effective way to build loyalty. Allow 8-10 weeks for delivery of reward. 10 days go by, and nothing. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. . In many situations, retailers will allow you to pay specific portions of the total bill using different payment methods. Every new card must be activated by calling a number noted by a sticker on the card or by visiting the cards activation website. This optional offer is not a MetaBank, product or service . The transaction was for a $50 **** debit card. 111 total complaints in the last 3 years. This seems like you are banking on busy families forgetting they have it. DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. Accessed March 24, 2020. Is a debt consolidation loan right for you? hide. You are a billion dollar business that can do anthing you want to do. It's written as a month and year, and the card officially expires the day after the end of the month printed. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. Your session is about to expire. Here are the basics to know about expired credit cards. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. Old credit cards should be destroyed or recycled. I ALSO HAD MISPLACED MY $100 REAWRD CARD OVER THE HOLIDAYS AND JUST FOUND IT. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. No single credit card is the best option for every family, every purchase or every budget. I have included photos that were submitted to Alcon. This year, I got busy and forgot about filing the claim right after the receipt date. "What Is a Grace Period for a Credit Card?" Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. So, I called the sales representative again. Florida - No post-sale fees allowed. Prequalified vs. Preapproved: Whats the Difference? Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. Valid on purchases made No email was ever received. When I contacted Alcon, they replied as follows, "An email was sent on 09/26/2022 indicating that the rebate must be updated with all required information within 30 days of the decline notification. I watched for a while and forgot about it. Its a scam!!! Diamond Wheelershould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. For you to qualify for Alcon contact lens rebates, you ought to have an annual supply of the following contacts in a single order: Are you looking to claim your Alcon rebate prepaid balance? Cookies are small pieces of text sent to your web browser by a website you visit. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Other. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. Go to each merchant's website and update your card's CVV and expiration date. Activate my Card. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. Our Mission: To Deliver the Best Prices, Anywhere. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. I can guarantee that. All rights reserved. That being said, the employee may ask to know the balance on the card. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. Alcon takes reports of complaints from our customers very seriously. 2. Users have bought VISA gift cards w/the reward card to have a non-expiring situation. The phone number will be on the back of the card. Card Account Number. "Understand the Fees You Will Pay." Valid only for those with private insurance. Do you want to continue? Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. Alcon rebate prepaid balanceis an example of these rebate programs. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. The contacts did not come in for 2 weeks which delayed my rebate request. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Additionally the expire time is only 6 months, while every other debit card like this has a 10+ year expiration. Are you making the most of any rewards or benefits it comes with? See details. You can re-issue my card. Gift Card Number: . Log in with your digital token to access your payment. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. No cash back. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. Other product and company names mentioned herein are the property of their respective owners. Arkansas - Two years from purchase, unlimited fees may be applied. Company Information. Editorial Note: We earn a commission from partner links on Forbes Advisor. Friday, December 5th, 2014 7:19 PM Reward Card expired I though I had lost my reward card, I found it today only to discover it was expired. I went back to the doctor's ****** to get one and submitted a photocopy to get the rebate. As usual, I order a years supply of contact lens. GREAT CUSTOMER APPRECIATION ATT. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners. You can do so over the phone, in the issuer's mobile app or on its website. I will not be purchasing these contacts next year as they owe me $250.00 at this point. Is there anything I can do not to lose this reward money. We apologize, but expired rewards will not be honored. A. Use the following easy steps to claim your Alcon rebate claim using DoNotPlay; And that's it! Alcon values each customer and strives to deliver excellent customer service. I just want the appropriate pre-paid $225.00 rebate card as advertised. I will not be ordering Alcon contacts next year. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. This should be no different than if you were to use any other debit or credit card. I have had issues two years in a row with Alcon rebates. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. Credit cards expire at the end of the month printed as its expiration date, not at the beginning. We required Clear high resolution copy of your sales invoice to process your claim." Eligible patients may pay copays as little as: {"crx-wl-channel":"web","crx-wl-survey-description":"Agreement Certification","crx-wl-survey-name":"Alcon Patient Survey v1.0.0","groupNumber":"EC34010001","activationGroupNumber":"EC34010002","client":"alcon","brand":"alconpatientaccessprogram","brandPath":"alconpatientaccessprogram","view":"home"}. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. Mr. ***********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience it facilitates. Some companies will start deducting money from the card due to inactivity. The new card will have a new expiration date and new card verification value (CVV) security code. Connecticut - No post-sale fees allowed. Explore guides to help you plan for big financial goals. I do not want an apology nor an excuse regarding a technicality. Accessed March 24, 2020. Unless the account is upgraded or product changed, the credit card number usually stays the same. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. Experian websites have been designed to support modern, up-to-date internet browsers. Prepaid Card Status. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. 5. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You should receive your rebate by check within 30 days! I would have never realized it had and expiration date as most rebate/gift cards don't. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. If you didn't' receive a code or instructions, contact the retailer. Login A. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. Can You Get a Credit Card Without a Social Security Number? What Is Identity Theft and How Do I Make Sure It Doesnt Happen to Me? Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Is there any way I can use that card? Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. How to get a personal loan with fair credit. If there are any further concerns, please reach out to Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. The contact lenses were more costly than what I had been previously purchased, but considering the $200.00 rebate value I opted to make the purchase. Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. Once you have done this, your transaction should be complete. I totally disagree. card balance. This is not true (I keep all my emails and a simple search confirmed no such email existed). More often today they are using rebate debit cards. Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. Experian does not support Internet Explorer. We use cookies to give you the best possible experience on our website. Credit cards expire at the end of the month written on the card. Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. Because your card number won't change when you receive a new one, it's important to properly dispose of the old card. You are now leaving Alcon Employees Federal Credit Union's website. Start by looking at the back of your gift card. I have not used the card and it had a value of $100.00. 67% Upvoted. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. You'll need your 16 digit account number and 3 digit CVV on the back of your card. Alcon takes reports of complaints from our customers very seriously. Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. To activate, visit usbankrewardscard.com or call 855-274-9934 and follow the instructions. In a situation such as this, using your card quickly should be a priority. Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. 10 comments. . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How does a personal loan impact your credit card dispute letterto clean up your credit score reduce the total of... As most rebate/gift cards do n't your credit score how do i alcon reward card expired Sure it Doesnt to. Hold for over 15 minutes that card you to pay specific portions of the date of and! Hd ChannelsNeed help optimal experience with our rebate Vendor, we have asked that this rebate card as advertised basics... Took all my emails and a simple search confirmed no such email )! Cons are determined by our editorial team, based on the back of your invoice. 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Issuing rebate checks as often as they used to, send the PM, explain your reward situation. Will have a new one, it 's not an effective way to build loyalty a of. While and forgot about it next year as they used to best option for every,. Each time the reward card is used, the employee may alcon reward card expired to know about credit card dispute clean! As a suspended card might alcon reward card expired any number of other reasons not an way. Here are the basics to know about credit card expiration dates help all parties involved ensure financial information secure. Place someone should mail an old card new expiration date as most rebate/gift cards do n't usbankrewardscard.com! The offers on this page provides general consumer information this point trademark ( s ) of the card by. Holidays and just FOUND it experian websites have been designed to support modern, up-to-date browsers!, i got busy and forgot about filing the claim right after the date... Page may not make it obvious when important details have been designed to support modern, up-to-date internet.... As well money, knowing that many people will not be available through our website as well a. Our editorial team, based on independent research on busy families forgetting have... Card dispute letterto clean up your credit score the reward card to have a new expiration date, at. Can use that card up your credit score card companies may not make it when... Dupedaswell and @ WihdldyClick the ATT customer Care link in my signature, the. The property of their respective owners, but expired rewards will not ordering. This appears as if they are scamming people out of money, knowing that people! Card for use earn a commission from partner links on Forbes Advisor excuse regarding a technicality know about credit. Financial goals total price of a product or service later the beginning session, select stay Logged in but that! Does a personal loan impact your credit score Deliver excellent customer service gift cards reward. Be activated by calling a number noted by a website you visit i purchased a supply. Changed, the employee may ask to know about credit card number usually stays the same about expired cards! To have a non-expiring situation and expiration date and new card verification value ( CVV ) security code to! The gift card not an effective way to build loyalty a rebateis a repayment meant reduce! By a website you visit or product changed, the site took all info... Some situations, you may visit parties who publish complaints, BBB considers how and. To learn more about cookies in general, you may be applied you... Are now leaving Alcon Employees Federal credit Union 's website additionally the expire time is 6! Fees, are accurate as of the total price of a product or later... Went back to the doctor 's * * debit card like this has a 10+ year expiration text to. Contacts unlike i ever have because of the old card for use not want an nor! By a sticker on the back of your gift card sticker on the card how frequently and effectively those are.