Reporting a service issue is a snap with the SmartHub mobile app. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Because we are a co-op, one of our main concerns is making of members' lives easier. Select your issue or inquiry from the menu. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. Major projects often provide scammers with opportunities to steal your personal information. The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. On the app, select Pay My Bill icon. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. The budget bill only works if you pay your bill promptly every month. What are the benefits of using the app? You will receive a message that indicates you have successfully scheduled your payment. That is why we offer the SmartHub account management app. OpenIdLogin Application. All previous E-Bill users have been automatically registered and are ready to use SmartHub. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. All Rights Reserved. I'm being prompted to sign up for paperless billing when I log in. Select either the Card or the Bank Account option. Commercial members will need to have the tax ID number for their business. You can also look it up here. Theres no need to call the office, just let us know about the issue with a few clicks. If you havent registered yet, follow the instructions below. All Rights Reserved. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. Online, by phone, through automatic bank draft you name it, its easy. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. Why did you make all these changes? How current is the account information in the app or website? Advance Pay works similar to a prepaid cellular phone. Have you tried our SmartHub App? SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. Make payments, report service interruptions, monitor usage, and save the planet. Loading Mid-Carolina Electric Cooperative SmartHub Application. Through the power of our fiber optic network. How do I sign up for notifications? What if I want to receive notifications for multiple accounts. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. You must log into the Web and click on Notifications. Quick links . You can find your account number on a printed bill statement mailed to your residence or business. Members can sign up for SmartHub via the login page. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. The App version also includes a map option, allowing you to find and get directions to our office. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. You can also select the Make Payment button to view payment options for your accounts. Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. Check your daily and monthly kWh use. Site is running on IP address 216.147.165.35, host name 216.147.165.35 ( United States) ping response time 16ms Good ping.. Last updated on 2023/02/27 Management Team Fees may vary. Sign up for email, text and mobile notifications. To enter the SmartHub portal, click here. Residential members will need to have their account number on hand before starting this process. Do I have to use SmartHub to pay my bill? You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. To register, click here (URL) and enter your new account number, the name on the account and an email address. 2023 Berkeley Electric Cooperative. Log into our member portal to set up an account and quickly pay your bill each month. Can I manage and make payments on multiple accounts with SmartHub? An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. 910-457-9808. All of these changes are within the normal operating budget of the cooperative. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) You will be notified that your service has been disconnected. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. Enter required information, click Continue, and then click Save. Advance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. On the internet at www.santee.org Do not close your browser or press the back button. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. Contact our office. If you have yet to sign up for any kind of online bill payment account, simply click on the New User link under the Pay/View Bill link and follow the prompts to sign up for an online account. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Android (from the Google Play marketplace):Download Here Mobile devices do offer you the ability to store your login information for apps installed on the device. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. You will receive an email with a temporary password that you can use to log in. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. iOS (iPhone, iPad, or iPod Touch):Download Here Simply use your existing log-in information. It's why. In the Billing & Payments dropdown click Auto Pay Program, 3. It's why CarolinaConnect is developing partnerships with electric cooperatives in South Carolina. How do I set up stored payment methods, such as a credit card? Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . As soon as you log in, you'll be able to view your billing history and make a payment with just a couple . Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. Everything. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. OpenIdLogin Application. Not only will you see your billing history, but youll be able to view your actual use. If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. Brunswick Electric Membership Corporation. Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. First there was cable. Youll be able to select how you want to be notified about your bill, including email and text messaging. Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. A key part of the cooperative difference is that you have a voice and a means to exercise it. View daily usage. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Thank you for another reason to love where I live and receive service from my co-op. contact your local member services representative. Two-Factor Authentication helps keep your account secure. Learn how to set up the skill or view and download commands and tips on interacting with Berkeley Electric through your smart home device. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device To join our list, please select your local co-op below. Register your account with SmartHub for access to your my account tool from your desktop, tablet, or mobile device-BEMC makes things easy! Now there is fiber. If duplicates appear the correct App is provided by our partner,National Information Solutions Cooperative (NISC). GO. Board of Directors Enter the code into SmartHub. Residential To qualify for this service you must be a residential customer with an acceptable credit rating and you must have had continuous service at your present location for a minimum of 12 months. Accept the Terms and Conditions then follow the instructions. Use SmartHub to update your notifications preferences. Members who participate in paperless billing do not receive a copy of their bill in the mail. Compare your usage month-to-month or year-to-year, View graphs showing how the weather affects usage. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds Simultaneously stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently Your new account number will be listed on your latest bill. Follow the instructions to provide a bank account or card information. What is the difference between the SmartHub web portal and mobile app? If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. Its made on time, every time. Guard against large fluctuations in your electric bill caused by weather changes. There are no service interruptions reported at this time. Do I have to sign up or re-register for it? If funds in your account run out, your electrical service will be automatically disconnected. What is the difference between the mobile app and the desktop version of SmartHub? A free SmartHub application for your smart phone Learn how to. Schedule your payments. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. No, you are not required to sign up for it. If the payment amount is incorrect, click. Making payments through SmartHub is fast and easy. You can also contact us for customer service requests or with any questions you may have. Simply hover over the orange numbers for an explanation of each charge. Stand by, We are processing your payment. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. On the right side of the screenunder actions click Sign Up For Auto Pay. On the go and in control. . To create a new online account, click New User? You will receive a low balance alert via the method that you choose: An In Home Display (IHD), which requires a refundable deposit For details, contact your local member services representative. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Youll also be able to see important notices with SmartHub. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Address: 85 St. Johns St. Warsaw, VA 22572-0288. Navigate to and select the Stored Payment Accounts option. will improve all aspects of how you engage with the online world. 800-842-5871 Search SmartHub (not case sensitive but must be all one word). Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. As an electric cooperative, we are owned by the members we serve. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. 233 Highway 28 Bypass Abbeville, SC 29620. You can select different information by account, such as partial payment and payment method. Click the Add New button. Click on Manage My Stored Payment Accounts. Manage your account by calling 1-877-833-3661. Or, simply complete the Bank Draft Authorization Form. If you choose to store your login information, any person who has access to your mobile device can access your account. Login to the SmartHub app. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. Sign up to donate today! Loading West Carolina Tel SmartHub Application. 254 Longs Pond Road, Lexington It is a payment portal which gives you the ability to make payments right from yourphone. Pay Bill Southport, NC 28461 What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. The e-mail includes a link for easy navigation to your billing information. Commercial Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. Got a Question? What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. What happens if my temporary password doesnt work and/or Im locked out before I can register? You can switch to an Advance Pay account even if you already have service with Santee Electric. You decide how you pay each month. We offer it for your convenience only. 24/7 Bill Pay. OpenIdLogin Application. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. Usage, and then click either if I want to receive notifications for multiple accounts is born of the difference. Showing how the weather affects usage please allow 24 hours for payments made via SmartHub review... Touch ): Download here simply use your existing log-in information, most dependable access... Tell you how many kilowatt-hours were used and the total bill amount our Wizards Technical Support team click sign for! Consumption due to members ' awareness of usage patterns internet Technical Support: ( 888 ) -446,! 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