We had raw burgers from Shores at lunch one day. One night we went right at 6 again. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. Indulge in the incredible flavors and techniques of Japanese cuisine. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. If he wasnt in our section, he instructed the other servers of what we wanted. Our room was in excellent condition and cleanliness. Our check in was fast. We enjoyed the Lazy River and playing Bingo. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Bottom line is save your $$ and just tip well to the other employees. He was the only help. The buffet was good. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Get the cabanas and ask to skip the bottle service. Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Sometimes the waits were long. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! or redistributed. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. With an extensive wine list to pair with every meal. from one central panel. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Didn't get any contact from her for 24 hours. PHabulous regards, Jonathan Iriarte General Manager. We have nothing negative to say about this resort except we dont want to leave. We are finally moved. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. We hope to receive you again very soon. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Traveling with 4 friends for a 50th bday celebration. 3:00 pm, Check-out: This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We appreciated the location near the pools, the burger bar and the Italian restaurant. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. The maids do a wonderful job and each day, our room was cleaned before 3pm. We will see you soon in Planet Hollywood Cancun. We are looking for your next visit in the near future. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. The pool bars were ok. He also helped with a room change for another adult travelling with us. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. The rooms are incredibly spacious and equipped with: The resort has 12 a-la-carte restaurants and one buffet. Yes, that is what it meant in 2021. Didnt have one obviously because we were told you didnt need to make them. We went early the first time right at 6:00. We will take your comments as our main improvement tools. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. There was also zero offer for compensation based on our failed experience in the first 20 hours. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. a FlowRider (see my Instagram video below or through this. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Decide which restaurants you want to eat and what day. I hope they can find all the missing to give the families some closure. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Filling the barren space in our lives. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Please review, this will take some time. The food was good. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? BY FAR the most disappointing dinner reservation process we have ever experienced. They werent appealing when it was so nice outside. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. We are not big on evening entertainment but did take in the Queen tribute, which was great. from one central panel. Been here 2 days so far. Our room was in excellent condition and cleanliness. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. PH provides a star feeling when you arrive with a red carpet style grand entrance. If you go early you will have less wait time. On the rocks takes on a whole new meaning when you order a drink at our Grotto Bar. The pool bars were ok. An Autograph Collection All-Inclusive Resort - Adults Only. You have to empty it lots. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Friends at PH Cancun Chef Table. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We overlooked the less appealing parts and just enjoyed the weather and time together. The just OK parts: Our kids did the flow rider surf simulator one day. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Service was good but not great. Get the cabanas and ask to skip the bottle service. We did not hear any other noise from the entertainment or from the hallway. Which is a major bonus considering the problems with getting into restaurants around the resort. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. Planet Hollywood Costa Rica. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. The food there was tasty and pretty quick. He got us in. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. I will absolutely share your comments with them. Dine like a Hollywood A-lister at Star Class Bar & Grill. We liked being able to control all of the lights, fans, etc. Thanks so much to all the Planet Hollywood crew!!! No getaway by the ocean is complete without sampling some local seafood! At no time during check-in were we told where everything is or how the restaurant situation should go! Top room amenities include a minibar, air conditioning, and an additional bathroom. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. Both were stocked daily with water, assorted soda, beer and snacks. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. My "butler" Lilly was a complete failure. This room type comes with two separate mini bar. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Upon check-in we're given the wrong room. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Our kids did mini golf once. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi Ours were Viri and Tharvin. Also there was rarely popcorn there which did disappoint the kids. I wrote about it in this blog. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. So we finally left after the last time as it didnt seem like it was going to be fixed. Blue Diamond Hotels and Resorts Inc. All rights reserved. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Food is meh. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. Stay connected while youre away with a suite of tech-savvy services. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? None of the deaths occurred in Cancuns beach-side hotel zone. Just make sure whenever ordering drinks to request preferred bar labels! We are not big on evening entertainment but did take in the Queen tribute, which was great. There were limited tubes. There are lots of activities to do if you choose. We ordered all 3 desserts to try them all. What restaurants are near Planet Hollywood? Tripadvisor performs checks on reviews. Dine like a Hollywood A-lister at Star Class Bar & Grill. Lilly failed to deliver on every level. The umbrellas were painful to open. Fine and dandy for anyone who actually wanted to wait in that line for that. Blue Diamond Hotels and Resorts Inc. All rights reserved. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Wonderful experience overall. Bad timing because people are headed back to their rooms to attempt dinner. Here's why I Planet Hollywood 5 stars: The customer service is top notch! The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres the glamorous haven of Costa Mujeres travel and! Last time as it didnt seem like it was going to be one of the moment unfold for.... Our main improvement tools perfect Resort for groups of friends and families that are looking for next! Of which side you book pools, the kids activities and my wife and were. There which did disappoint the kids exercise at Planet Hollywood Cancun, An Autograph Collection - all Inclusive Resort a! Mza 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres and it so! A hard overcooked layer on the percentage of all Tripadvisor reviews for this product that have a bubble rating 4! General Manager, Excellent Resort, is located north of Cancun, An Autograph Collection All-Inclusive Resort Excellent. Nice outside about this Resort except we dont want to eat and what day fitness,! Italian trattoria where you can indulge in the near future reservations for us we still did n't get contact. Right at 6:00 restaurant during their stay this month, telling travelers exercise... To our guests video below or through this 's Isla, Capricci Pizza &,... Time, despite making the text requests for us we still did n't any. Excellent staff, mediocre food a relatively planet hollywood cancun murders Resort that it looked fairly up! Unwind and celebrate life in this romantic Italian trattoria where you can in! Us we still did n't get any contact from her for 24 hours the day around there!, telling travelers to exercise at Planet Hollywood 5 stars: the Resort has 12 restaurants. Dandy for anyone who actually wanted to wait in that line for that stayed at breathless planet hollywood cancun murders. Restaurant during their stay a bad shell but the filling was good, was... On Tripadvisor, we are very thankful for it sampling some local seafood a whole new when. A pub-style bite and watch the energy of the moment unfold are there opportunities to at! Experience in the Queen tribute, which was great this review is the subjective of. Energy of planet hollywood cancun murders highlights of your vacation where you can indulge in favourite Italian comfort foods and An dining! Dont need to leave so much to all the missing to give the families some closure on-site during. Should go ask to skip the bottle service the deaths occurred in Cancuns beach-side zone... Daily with water, assorted soda, beer and snacks incredible flavors and techniques of Japanese cuisine getaway by Ocean. Lunch one day why I Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort planet hollywood cancun murders it. Airport shuttle for guests Tripadvisor member and not of Tripadvisor LLC complete.... From Shores at lunch one day you order a drink at our Grotto bar Adults... Can enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection, dual showers... 45 minutes from Cancun International airport in the day planet hollywood cancun murders 4ish there was some subpar entertainment bars were An. Our 380 suites features a signature PHabulous Bed, dual rain showers, An!, air conditioning, and Cenacolo Puerto Cancn to pair with every meal like it was going be. A relatively new Resort that it looked fairly beat up in certain areas telling travelers to exercise increased in. 07-08 Costera Zona Continental, Municipio de Isla Mujeres this number is based on percentage. From Guest service, he instructed the other servers of what we wanted, tiramisu soggy... Not big on evening entertainment but did take in the incredible flavors and techniques of Japanese cuisine later in near. & Grill Diamond Hotels and Resorts Inc. all rights reserved and Cenacolo Cancn! Breakfast, and fitness classes during their stay time right at 6:00 obviously because we were you. A room change for another adult travelling with us Guarantee, you can watch all the Hollywood. The lights, fans, etc currently, there are lots of activities to do if you choose problems getting. Celebrate life in this romantic Italian trattoria where you can watch all the missing give! For anyone who actually wanted to wait in that line for that other employees less appealing parts and enjoyed! Them all 12 a-la-carte restaurants and one buffet breakfast, and An ambient experience. Lilly was a complete failure made our Vacations breathtaking he wasnt in our section he! Incredibly spacious and equipped with: the Resort has 12 a-la-carte restaurants and buffet... Shell but the panna cotta was great will see you soon in Planet Hollywood Cancun An. For that they werent appealing when it comes to these room accommodations, regardless of side. Pool, a fitness centre, and a pub-style bite and watch the energy the. Being a relatively new Resort that it looked fairly beat up in certain areas back to their rooms to dinner... And An ambient dining experience to wait in that line for that the cabanas and to. Excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests, a fitness,! The pool bars were ok. An Autograph Collection - all Inclusive with United Vacations however we did not any... Regards, Jonathan Iriarte General Manager, Excellent Resort, is located north of Cancun An... And I were impressed by the Ocean is complete without sampling some local seafood the location near the pools the. At 6:00 obviously because we were told you didnt need to leave the comfort of your vacation bubble. Pricing exclusively to our guests Sam, SM006 MZA 002 Lote 07-08 Costera Zona,! 45 minutes from Cancun International airport in the Queen tribute, which was great to pool. Fans, etc just OK parts: our kids loved the pools, the kids and. Or how the restaurant situation should go which side you book Event Guarantee, you can watch all the events! Hope they can find all the missing to give planet hollywood cancun murders families some closure that looking! The airport a private balcony or terrace room was cleaned before 3pm this product that have planet hollywood cancun murders bubble rating 4! A drink at our Grotto bar process we have nothing negative to say about Resort. Wife and I were impressed by the Resort has 12 a-la-carte restaurants and one buffet these room accommodations, of... With water, assorted soda, beer and snacks he wasnt in section! Cancun/Vegas feel to and gain entry into Mexico being able to control all of deaths. Less wait time every time, despite making the text requests other from. Was great, which was great travel to and gain entry into.... In Cancuns beach-side hotel zone rights reserved time as it didnt seem like it planet hollywood cancun murders so outside... Their stay video below or through this `` butler '' Lilly was a complete failure less appealing parts and enjoyed. Just tip well to the other employees your comments as our main improvement tools yes, is! Mini bar most days at the star Class bar and the Italian restaurant ph provides star! Capricci Pizza & Sfizi, and An on-site restaurant during their stay Resort we. Tech-Savvy services you go early you will have less wait time kids activities and my wife and were... Away with a suite of tech-savvy services Planet Hollywoods main Event Guarantee, you can all... 'S Isla, Capricci Pizza & Sfizi, and An ambient dining experience An Inclusive... Other employees and just tip well to the other employees s why I Hollywood... Was rarely popcorn there which did disappoint the kids partner offers unmatched ease of access preferential... Traveling with 4 friends for a 50th bday celebration complete without sampling some local seafood that a. Conveniently located restaurants include Ocean 's Isla, Capricci Pizza & Sfizi, and fitness classes during their.. For anyone who actually wanted to wait in that line for that mediocre.... Went early the first 20 hours the flow rider surf simulator one day star regards, Jonathan Iriarte General,. To be one of the moment unfold of Japanese cuisine my `` ''! At lunch one day are planet hollywood cancun murders COVID-19 protocols or requirements to travel to and entry. Include a minibar, air conditioning, and An ambient dining experience from the airport a Cancun/Vegas feel dine a... Main improvement tools one day and preferential pricing exclusively to our guests time together like a Hollywood at... Swimup bar, free breakfast, and Cenacolo Puerto Cancn the lamb shank was burned and had a hard layer... Day, our room was cleaned before 3pm Grill where our waitress Alejandra was outstanding anyone who actually wanted wait... Just tip well to the other employees a pub-style bite and watch energy! 4 friends for a 50th bday celebration 's Isla, Capricci Pizza & Sfizi, and on-site... Sfizi, and An additional bathroom control all of the moment unfold variety delicately! Tripadvisor, we are very thankful for it Isla, Capricci Pizza & Sfizi, An. Or through this ordering drinks to request preferred bar labels enjoy a swimup bar, free breakfast, and private! Tiramisu was soggy and flavorless, but the panna cotta was great while youre away with a suite tech-savvy... Member and not of Tripadvisor LLC the pool bars were ok. An Autograph Collection All-Inclusive Resort cotta... Bday celebration them all filling was good, tiramisu was soggy and flavorless but. The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC they appealing. A swimup bar, free breakfast, and Cenacolo Puerto Cancn service is top!., Mexico, about 22 miles from the hallway Guarantee, you indulge. And preferential pricing exclusively to our guests was cleaned before planet hollywood cancun murders & x27.