General Mexico Travel Information and Tips, Just back from week @ Huatulco - a few thoughts, storage space for clothes and small items, trip April 14 to 22 Huatulco and April 23 to 25 Mexico City. Weve been to 4 other Secrets and some are great, others its not really worth it. Were not particularly accustomed to personalized greetings upon arrival with a glass of champagne & a cold wet towel to cool off from the relentless heat, however, its something we could certainly get used to. Preferred Club suites in premium locations. They do have a brill Saxo night in the sports bar on a Saturday though. Its difficult to say what was more breathtaking; the views or the room itself. Book a Preferred Club room and enjoy: PREFERRED CLUB SERVICES Accommodation in the most exclusive areas Personalised check-in and check-out Exclusive Concierge service Secrets Royal Beach Punta Cana: Upgrade to Preferred Club! My husband and I are planning a trip with our four adult "children" and elderly parents in July. Make your vacation a little more special with this upgrade and receive upgraded amenities and more! After our first time upgrading to the Preferred Club at a Secrets Resort, wed choose it every time - let me tell you why. The hotel is situated a leisurely 10 minute walk from the marina Puerto Calero. Check-in 3:00 PM. The Preferred Club is an exclusive area providing exceptional services, a private lounge and luxurious suites offering impressive ocean front views, all in premium locations. Mexico Resorts Excellence Playa Mujeres Excellence Riviera Cancun Beloved Hotel Playa Mujeres Caribbean Resorts Excellence Punta Cana This is the version of our website addressed to speakers of English in Canada. to Saturday : 9:00 AM - 9:00 PM EST, Call Please see our partners for more details. That said, we loved Secrets Maroma and it is still probably our favorite All-Inclusive resort. At "Guest Experience" the team can assist in every way. The view from the Preferred Club Pool on the 12th floor. We are only stay at partner resorts, Secrets being our favorite. One king-size or two full size beds. With this plus gorgeous beachfront settings offering an array of beach, land and watersport activities and the Explorers Club for Kids ages 3 to 12 with Red Cross certified staff, guests will experience Unlimited-Fun for the kid in everyone! Im so excited for my trip. Ill go line by line and explain what these amenities really mean for you. Damian down at the lounge doesnt stop all day as well as the lady there ( I cannot remember the name. Guests will experience all the privileges of Unlimited-Luxury, including 24-hour room service, daily refreshed mini-bar, and pool and beach wait service. more, You seem to have JavaScript disabled. Were Jessica & Gearid your run of the mill American/Irish couple who met & married in Dublin, Ireland and ended up relocating to the San Francisco Bay Area in 2018. Yes! Someone who actively or passively invests in real estate is called a real estate . What are the benefits of preferred club at secrets? Made for adults seeking an exquisite, pampered getaway, all guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury inclusions such as 24-hour room service, personalized destination-concierge service, limitless top-shelf spirits, pool and beach wait service and more. Opinions and tastes can be worlds' apart however detail is important to us.A third visit is something of a milestone in one year so we absolutely wish you to get in touch with us guestexperiencemanager.seclz@secretsresorts.com to discuss your fourth, when we will pull out all the stops to Wow you. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93958518', '');}, 'log_autolink_impression');Flora Farms, which is pretty close to Secrets PLC. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort, Dominican Republic. It's a lovely hotel but not what I was expecting. We stayed in the Preferred Club Junior Suite Ocean View suite where we enjoyed an incredibly comfortable king size bed and gorgeous Italian porcelain floors in a 475 sq. Monday Only because all the swimout rooms are Preferred Club. As for service on the resort it is hard to say Preferred Club is any different because the service is awesome to begin with. Preferred Club is an upgrade option available at all Secrets Resorts and while it is an additional cost, it's well worth the value and in fairness, the price is rather reasonable. I say no, we went July 2013 and upgraded to Preferred because it was really cheap, but if I did it again would not, no matter the cost. Secrets Cap Cana Resort & Spa: Great experience - See 17,108 traveler reviews, 30,967 candid photos, and great deals for Secrets Cap Cana Resort & Spa at Tripadvisor. ft.. Personalized check-in and check-out. On the other hand, my wife now REQUIRES a swimout room. I will definitely share all Preferred Club extras. The food selection was also not as good as other 5 star hotels with only limited selection of restaurants. The upgrade room is ok if you stay in the room but we are on vacation so staying in the room isn't a priority. The benefits of upgrading to Preferred Club depends on the full list of Preferred Club services offered at each different AM resort. At Secrets PLC they have a decent Preferred Club lounge to hang out in for drinks and snacks but really it's not fabulous. We paid for a preferred club swim up room which is the best room available and they are lovely however although it says butler service for preferred club this doesnt apply to the swim up rooms where you have to go and get your own drinks whilst watching others who have cheaper rooms be waited on just in front of our rooms. Book Secrets Maroma Beach Riviera Cancun, Playa Maroma on Tripadvisor: See 20,108 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #1 of 7 hotels in Playa Maroma and rated 5 of 5 at Tripadvisor. Or maybe you have some questions about membership? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What a chilled out place. The view from the new rooftop suites at Secrets Silversands Riviera Cancun are truly magnificent! Preferred Club is an upgrade option available at all. Thats the one I was wondering about. I agree with one of the previous posters. There are no bracelets and other than the additional breakfast/lunch venue and seperate pool/beach area, you still get amazing food, drinks and service. Yes, the rooms are the same, but it's the extra touches that make my vacation special. PREFERRED CLUB The Secrets Lanzarote Hotel is the perfect place to enjoy a luxurious, exclusive experience. The Secrets Lanzarote Hotel is the perfect place to enjoy a luxurious, exclusive experience. Enjoy romantic suites at Secrets Wild Orchid Montego Bay that feature swim-up access, large soaking tubs, and private balconies. But we will be back in February. As per Rick the main reason to go Preferred Club would be to get a swimout room. Daily continental breakfast service in the lounge. Taxi everywhere to get around. Just rude, unacceptable behavior. Proudly created with Wix.com. I did Sup Yoga, aqua gym, aqua dance, yoga, stretching and aqua cycle. There was a bit of a bun fight a couple of days ago due to pool staff removing towels from beds that lay dormant for over an hour or so. As a bed and breakfast guest I can only review the breakfast which is plentiful and varied and catering to all tastes. Preferred Club amenities STARTING FROM $660.00 PER PERSON PER NIGHT Presidential Suite One king-size bed 1808 sq. To use our mobile site, please enable JavaScript. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. We will definitely be back again. We have been to both Excellence resorts, Secrets Silversands, The Royal Playa Del Carmen just to name a few. Honestly, we have stayed at several Secords resorts and we always book preferred. Always booked through a 3rd party site where I found MUCH CHEAPER DEALS for Preferred. As pointed out it differs from resort to resort but some of the main things would include better room location, a la cartes breakfast among other things. If this policy was ever to change I'd look forward to dining there. I would not pay for Preferred Club at SA again as I felt it was bare-bones, but it is oh so worth it at SCC. There are quite a few. balmy weather will return shortly.We aim to please every tastebud with our food choices. They are frequently posting On the (ta && ta.queueForLoad ? I have seen people complain daily about this and even pointed out there was spare beds, people just want to be in a particular spot and are unhappy if they cant be. Check the concierge if the shuttle is operating. It is nice (3 computers with free internet, hot apps in the afternoons before dinner when other places are transitioning from lunch to dinner), but by all means I don't think it's worth the "upgrade" and I would save your money. We've been to Secrets 6 times I think. Bask in the warm Caribbean sun, enjoy daily activities and entertainment, or simply lounge by the free form pool. From, Preferred Club suites in premium locations. more, You seem to have JavaScript disabled. I have never booked directly with Secrets. The Google streetview is from 2012. The food selection was also not as good as other 5 star hotels with only limited selection of restaurants.More, Dear Mrs. Saunders,Apologies as you know we truly look after our repeating guests therefore we are saddened by your comment. Preferred status and amenities. Do let us know ahead of your visit at guestexperience.seclz@secretsresorts.com. It's an escape from the pool bar. 1-877-923-2582. To state that you had "a perfect honeymoon" and to award us 5 stars is a great compliment.How lovely of you to leave such a wonderful appraisal of our hotel. The one perk of insomnia. We hope this post was helpful and that you enjoy the Preferred Club the next time you stay at a Secrets Resort across the world. Alternatively, you may use. Zotry Wellness & Spa Resorts are characterized by unequaled romantic and holistic experiences combined with socially responsible practices, expressive architecture and exceptional service in natural and enriching environments. The bathrooms in Secrets Silversands Riviera Cancuns rooftop suites makeyour morning routineone of the most enjoyable parts of the day! The room and the views were stunning: We stayed at Secrets Cancun The Vine and at this resort, preferred status included rooms on the 22nd floor and above. . Special attention was paid to every detail of Secrets Silversands Riviera Cancuns all-new rooftop suites! PC can offer better room location if that is important but we would not pay extra for PC if we returned. Each suite features king-size bedding with stunning ocean views of the azure Caribbean, state-of-the-art remote controlled motorized curtains and blinds, in-room climate control and a hidden motorized 42-inch flat-screen TV providing in-room entertainment at the push of a button. And (at least at the one in Jamaica) they did not give special bracelets to people who paid for preferred, and they do not check, so we found many non-paying guests using the preferred benefits. As already said in the title of this review, you should certainly consider the preferred club, as this guarantees access to the best pool/area and several other cool benefits. This topic has been closed to new posts due to inactivity. Upgrade to a Preferred Club suite for enhanced benefits. Real estate makes up the largest asset class in the world. When you desire the ultimate blend of exquisite accommodations and impressive amenities that leave you wanting nothing more, then Preferred Club is for you! ft. If the resort is busy there are lots of complaints about people playing the chair game around the pool and having to get up really early to get a good spot. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110884347', '');}, 'log_autolink_impression');Cap Cana. We have just returned from our 3rd visit in a year and this was the worst. I'd really appreciate that!!! We now prefer Excellence over Secrets because they do offer a nice service for club plus other service. Our Preferred Club guests have access to the Preferred Lounge, butler and concierge services, and private areas reserved exclusively for our most privileged guests. We are proud of our "Secrets" and note with pride your observations. Oceanfront view. At Secrets PLC they have a decent Preferred Club lounge to hang out in for drinks and snacks but really it's not fabulous. So it depends on what you want/looking for to enhance your vacation. We were lucky enough to get a free upgrade. Dont worry, your privacy isnt compromised in any way - the best way to contact your butler for any assistance at all is through WhatsApp. There's not much boom bang to be had so if big nights out are your thing this place isn't for you. We are going to secrets akumal next tuesday booked preferred club. Last 3 had Preferred Club. I think the hotel themselves would admit that they could do with more staff but that's not a reflection on the hotel, more a situation of the times we live in. The rooms are immaculate and well designed and we had a fantastic sea view which is well worth the extra charge. Sun beds - in OUR experience there was never an issue with this we always managed to find a bed, even after being out and returning. Although this is not the best secrets hotel, the secrets standard of quality is certainly present. All of the staff are hardworking and dont stop, they dont get enough credit. ;). The chair game can be bad. Wonder what peoples opinion is here. What extra do you get with it? Made for adults seeking an exquisite, pampered getaway, all guests enjoy exclusive Preferred Club benefits and Unlimited-Luxury inclusions such as 24-hour room service, personalized destination-concierge service, limitless top . ft. The entertainment in the evening is fantastic, some great music. Keep in touch at guestexperience.seclz@secretsresorts.comWarm best wishes,Chlo BinhamGuest Experience Manager. The only advantages were a higher floor with your room and you could use the pool at the top of the resort at Secrets The Vine, not sure if anything is better at (ta && ta.queueForLoad ? We stayed in the honeymoon suite and preferred club comes as part of that. I did not think it was worth the extra at SCC other than our beautiful ocean view room. Book a Preferred Club room and enjoy the exclusivity of being a Preferred Club guest with select services like access to the Preferred Club Lounge, butler and concierge services and private areas reserved for our most privileged guests. Preferred Club benefits include: Private Preferred Lounge. We'll be 4-5 rooms. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What will the Weather be Like When I Visit? Other AM resorts have bigger and better Pfd clubs or even serve full meals. It is not a reasonable walk from Secrets, but is a short taxi ride. Upgraded bath amenities. However if you just want complete silence with nothing much to do, I found it. Finding just the right appeal and niche experience for our guests is all important to us. Secrets Wild Orchid Montego Bay . I am a part of an elite group on the resort that gets totake advantage of all the special amenities. We, in Guest Experience wish that you had given us a heads up, as it's always possible to ring the changes or provide a dietary need. I would recommend the breakfast in bed and also the bed for the day. For an enhanced level of luxury, the Preferred Club offers 65 ocean view suites along with additional privileges, including access to a private Preferred Club lounge, enhanced bath amenities and much more. Your fine detail and generous compliments truly enable future guests to gauge the immense importance we place on our service to our clients. Are you booking direct? We have been to many other higher end resorts and never have been told we had to buy anything to sit where we wanted. Is Portofinos still open.. across from Barcelo? Our room lacked nothing in comparison to other rooms other than the few items provided in the mini bar and complimentary toiletries like sunscreen. We were lucky enough to get a PC ocean front swim out suite which had amazing views of the beach and a (slightly) larger pool. more, You seem to have JavaScript disabled. Two words: Yes Please. Need info about rooms. Not sure it is still there and open. Resorts in Cancun can very easily become loud and rambunctious, and if thats not your scene, the Preferred Pool on the 12th floor is your answer. TravelerCanada, I want to add that Secrets Preferred Club amenities/benefits can vary by resort. Last 3 had Preferred Club. If any of your group book Preferred the rest of you should do the same as the people who booked Preferred will not be able to take full advantage of the Preferred pool or restaurants if they want to spend a lot of time with the rest of the group in the non Preferred areas. Seeking a quick tropical getaway for my birthday, Cancun itself was an easy choice, with frequent, reasonably priced flights from San Francisco, and a short enough flight time of 4.5 hours. It's not one size fits all. I spent my whole 8 days at Secrets Cap Cana. The impressive greeting is only the beginning of the stay and it just gets better from here. HELP!! Complimentary Secrets Eternity Honeymoon Package Begin your new life together in a storybook tropical setting. We have been trying to call you on the mobile number given with your check-in details but are unable to reach you. Book a Preferred Club room and enjoy: Accommodation in the most exclusive areas, Mini-bar in the room with soft drinks and beers, A UNIQUE EXPERIENCIA FOR A PREFERRED CLUB GUEST, Snack selections throughout the afternoon, Continental breakfast service daily (from 7:00 to 11:00), Urb. We just confirmed our stay at Secrets Playa Mujeres Resort right outside of Cancun. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. So worth it. The perks for a regular room would not be worth it imho. Secrets PLC does not have a separate Preferred Club pool either while some other AM resorts do - Now Jade, Secrets Cap Cana, Now Larimar, and others have a separate pool for Pfd Club people. Definitely for couples only and couples who like a total chill. Preferred Club amenities Maximum occupancy: 3 guests STARTING FROM $325.00 PER PERSON PER NIGHT Preferred Club Bungalow Suite Pool View One king-size bed 721 sq. Ocean Front View 2 guests Additional Information Separate bedroom & living area with sofa bed Spacious terrace with hot tub, sitting area and sun lounger Separate guest bathroom Preferred Club amenities But the rooms were the same. Preferred Club amenities. I am very much considering Secrets Maroma for an upcoming birthday trip, place looks amazing. If you want to be pampered and enhanced, depending on the resort and what they offer, it's worth it (especially when you can get a great deal for it). $ 660.00 PER PERSON PER night Presidential suite One king-size bed 1808.. 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