jobtag . While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. "Knowing that a workplace continuously changes when it comes to customers and products, I as an employee need to be fluid in how I work and I am continuously looking to do things more efficiently. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. With Indonesia, India and Brazil presiding over the G20 until 2024, emerging markets. The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. jobtag . Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours. "I took a client call that had a history of poor customer experiences with the organization. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. Remember it only takes one yes. This button displays the currently selected search type. Fechar. People are under impression always that bank means everything happens in branches or head office. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. MT. 24/02. AboutDisclaimer Contact us: [emailprotected], Practice for Standard Chartered Bank Tests. Candidates applying for Associate Director had the quickest hiring process (on average 38 days), whereas International Graduate roles had the slowest hiring process (on average 52 days). I utilize our sales reports and organize the data within the report to show by supplier. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Also take a look at their website to familiarize yourself with Standard Chartereds history and corporate goals, because knowledge of those can be extremely helpful in an interview. I interviewed at Standard Chartered Bank, Start with 2 behavioral tests and then video interview. Standard Chartered Interview Experience | On-Campus Internship 3. Students Working Professional Employers This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. During our busier times of the year, I can be flooded with customers on all three channels. While being open and honest in your experiences, try to highlight your ability to use fair judgement in writing performance appraisals and highlight any technologies that you've used to help manage the performance of your team. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. There was never a discrepancy, in the four years that I worked there. Answer (1 of 2): Analyst is the starting post for any fresher in Scb gbs. The number of questions varies, so be ready to answer anything from 2 to 5 questions. Standard Chartered uses two aptitude assessments to assess their candidates. ", "My favorite manager was my very first manager when I worked at Company X. Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. Read our Terms of Use for more information. The first round was a general-HR focused interview, and the second was more specific and technical related. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. How did you overcome these challenges? Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. Being detail oriented and thorough are two of my greatest skill sets. We do this by creating interview questions that we think you might be asked. We do not claim our questions will be asked in any interview you may have. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. Standard Chartered wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. #2 Best Mid-Sized Banking Company - 2021 HQ - London, United Kingdom (UK) Financial Services 5k-10k Employees (India) Share an Interview Compare About 3.6k Salaries 14.8k Interviews 86 Jobs 46 Benefits 1k Photos As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. What does working hard mean to you? When it comes time to writing the appraisal, we use an online performance management system that makes organizing details within the appraisal really nice. Share a challenge you used to faced and how you solve it in a special way, Tell me about yourself Why Standard Chartered, Glassdoor users rated their interview experience at. You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. From my understanding, it is very similar to a Hirevue. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Common stages of the interview process at Standard Chartered Bank according to 169 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Your question bank sample is on the way! That being said, it would be beneficial to review their company values before your interviews. 01/03. 1 HR round was conducted. "A couple of years ago when I was working customer service in retail, a customer was looking for what happened to be a discontinued item of clothing for her sick mother. He thanked me and took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was removed. If you have done this before, you can just use the previous game result. He was very appreciative of my effort to contact him as soon as possible and we made plans for me to fix the error during my scheduled time the following week.". Then there will be hr interview. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. While you talk openly and honestly about your experience, or even lack thereof, make sure to talk about the importance of accuracy and security surrounding the handling of large amounts of cash. If you want to ace your upcoming interview, practice with our topical-based interview question sets. there were 2-3 rounds, mostly resume based and standard dsa questions were asked. This button displays the currently selected search type. Then, really try to reflect on what you did that made it possible to make the best of the situation. You may experience a variety of issues related to customers or technical issues while working in the banking industry. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". Interviews at Standard Chartered Bank Experience Positive 64% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 12% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) Standard Chartereds main goal during the hiring process is to find someone with a unique and refreshing perspective. When answering this question, be sure to stress to your interviewer that being complacent won't be on your agenda if hired for this position. ", "In my current role, I work on an online database system called Kintone. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. Interview questions and answers were first added on May 19th, 2018, Interview questions and answers were updated by Ryan Brunner on October 19th, 2020. Tell us about the project or piece of work from University that are most proud of 2. when was the last time you made a big mistake in a piece of work and what did you learn from it 3. With a video interview, the recruiter can better see the personality, drive, and work ethic of a candidate. "If ever faced with that situation here at Standard Chartered, I would first hear the customer out and then repeat back to them what I heard them say. Malaysia. The end outcome was the clients account showing more money than actually existed. Interest rate risk is another area that must be monitored closely. It was a pleasure to join the B20 Indonesia's Inception Meeting. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. You dont have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. It was very unfortunate at first that she was my mentor when I first started and from my very first day on the job, I realized what kind of person she truly was. Standard Chartered wants to hear about the situation and the action you took. Since first taking this task on four years ago, I have prided myself on my ability to write in a clear, concise and interest inducing manner. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. This allows you to navigate the test and get a feel for it before your actual tests with the company. We do not have advertisements on our pages but we do try to make money through paid-memberships. ", "During high school, I worked for a CPA that was a family friend handling pretty simple data entry tasks. This raises the stakes of these tests significantly. During those calls, I need to take a genuine approach and sympathize with the customer and give our company promise to make it right. I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. Our date tracking prior to 2019 was not accurately kept. I applied through a staffing agency. The hard part about this situation is that when he is motivated, he caebest workers on our team. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. Know more about Abbott interview and selection process, various profiles on offer, and various success stories through articles and videos. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. The clients account showing more money than actually existed questions will standard chartered video interview asked in any you. If I am unsure of my greatest skill sets the Most Cliche interview Responses and what to Say Instead how... 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